Policies

Deposit policy

I may ask for a deposit to secure your booking. The reason for this is that it puts my mind at ease that you are committed to our time together and ensures that you respect my time as much as I respect yours.

This is at my discretion and will generally be but not limited to:

  • A previous short notice cancellation or not replying to a confirmation after making a booking
  • A booking three hours or more
  • An overnight
  • Fly-me-to-you
  • Bookings that require me to purchase special items or outfits in advance.

Cancellation policy

If you cancel the booking allowing me 24 hours notice I will partially refund your deposit minus a minimum of 10% administration cost (may vary on bookings that required more communication and organisation). Your refund will also be minus the full cost of any expenses incurred such as travel, accommodation expenses and any items purchased for your booking. Cancellations with less than 24 hours notice are non-refundable.

If I cancel a booking I will offer you to refund your deposit or transfer your deposit to a rescheduled time/date.

However in the case of where I must cancel an impending booking or cancel during a booking due to behaviour or threat of behaviour that makes me feel unsafe to continue such as verbal/psychological/physical abuse, manipulation, intimidation, request of unsafe or illegal acts or excessive drinking and/or drug use, I reserve the right to decline a refund of any deposit or booking fee paid.